Please read the Terms and Conditions carefully before using vipexdelivery.com. This document is an electronic record in terms of Electronic Transactions Act. No 19 of 2006 and rules thereunder as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Electronics Transactions Act No. 19 of 2006.
This electronic record is generated by a computer system and does not require any physical or
digital signatures.
- INTRODUCTION
Welcome to www.vipexdelivery.com. We are an online market place and these are the terms and conditions governing your access and use of Vipex along with its related sub-domains, sites, mobile app, services and tools. By using the Site, you hereby accept these terms and conditions (including the linked information herein) and represent that you agree to comply with these terms and conditions (the User Agreement). This User Agreement is deemed effective upon your use of the Site which signifies
your acceptance of these terms. If you do not agree to be bound by this User Agreement please
do not access, register with or use this Site. This Site is owned and operated by Dash Trading
Colombo (Private) Limited (PV: ………..) (“Dash Trading”).
Dash Trading reserves the right to change, modify, add, or remove portions of these Terms and
Conditions at any time without any prior notification. Changes will be effective when posted on
the Site with no other notice provided. Please check these Terms and Conditions regularly for
updates. Your continued use of the Site following the posting of changes to Terms and
Conditions of use constitutes your acceptance of those changes.
- CONDITIONS OF USE
A. YOUR ACCOUNT
To access certain services offered by the platform, we may require that you create an account
with us or provide personal information to complete the creation of an account. We may at any
time in our sole and absolute discretion, invalidate the username and/or password without giving
any reason or prior notice and shall not be liable or responsible for any losses suffered by,
caused by, arising out of, in connection with or by reason of such request or invalidation.
You are responsible for maintaining the confidentiality of your user identification, password,
account details and related private information. You agree to accept this responsibility and
ensure your account and its related details are maintained securely at all times and all necessary
steps are taken to prevent misuse of your account. You should inform us immediately if you have
any reason to believe that your password has become known to anyone else, or if the password
is being, or is likely to be, used in an unauthorized manner. You agree and acknowledge that any
use of the Site and related services offered and/or any access to private information, data or
communications using your account and password shall be deemed to be either performed by
you or authorized by you as the case may be. You agree to be bound by any access of the Site
and/or use of any services offered by the Site (whether such access or use are authorized by you
or not). You agree that we shall be entitled (but not obliged) to act upon, rely on or hold you
solely responsible and liable in respect thereof as if the same were carried out or transmitted by
you. You further agree and acknowledge that you shall be bound by and agree to fully indemnify
us against any and all losses arising from the use of or access to the Site through your account.
Please ensure that the details you provide us with are correct and complete at all times. You are
obligated to update details about your account in real time by accessing your account online. For
pieces of information you are not able to update by accessing Your Account on the Site, you
must inform us via our customer service communication channels to assist you with these
changes. We reserve the right to refuse access to the Site, terminate accounts, remove or edit
content at any time without prior notice to you. We may at any time in our sole and absolute
discretion, request that you update your Personal Data or forthwith invalidate the account or
related details without giving any reason or prior notice and shall not be liable or responsible for
any losses suffered by or caused by you or arising out of or in connection with or by reason of
such request or invalidation. You hereby agree to change your password from time to time and to
keep your account secure and also shall be responsible for the confidentiality of your account
and liable for any disclosure or use (whether such use is authorized or not) of the username
and/or password.
B. PRIVACY
Please review our Privacy Agreement, which also governs your visit to the Site. The personal
information / data provided to us by you or your use of the Site will be treated as strictly
confidential, in accordance with the Privacy Agreement and applicable laws and regulations. If
you object to your information being transferred or used in the manner specified in the Privacy
Agreement, please do not use the Site.
C. PLATFORM FOR COMMUNICATION
You agree, understand and acknowledge that the Site is an online platform that enables you to
purchase products listed at the price indicated therein at any time from any location using a
payment method of your choice. You further agree and acknowledge that we are only a facilitator
and cannot be a party to or control in any manner any transactions on the Site or on a payment
gateway as made available to you by an independent service provider. Accordingly, the contract
of sale of products on the Site shall be a strictly bipartite contract between you and the sellers on
our Site while the payment processing occurs between you, the service provider and in case of
prepayments with electronic cards your issuer bank. Accordingly, the contract of payment on the
Site shall be strictly a bipartite contract between you and the service provider as listed on our
Site.
D. CONTINUED AVAILABILITY OF THE SITE
We will do our utmost to ensure that access to the Site is consistently available and is
uninterrupted and error-free. However, due to the nature of the Internet and the nature of the
Site, this cannot be guaranteed. Additionally, your access to the Site may also be occasionally
suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or
services at any time without prior notice. We will attempt to limit the frequency and duration of
any such suspension or restriction.
E. LICENSE TO ACCESS THE SITE
We require that by accessing the Site, you confirm that you can form legally binding contracts
and therefore you confirm that you are at least 18 years of age or are accessing the Site under
the supervision of a parent or legal guardian. We grant you a non-transferable, revocable and
non-exclusive license to use the Site, in accordance with the Terms and Conditions described
herein, for the purposes of shopping for personal items and services as listed to be sold on the
Site. Commercial use or use on behalf of any third party is prohibited, except as explicitly
permitted by us in advance. If you are registering as a business entity, you represent that you
have the authority to bind that entity to this User Agreement and that you and the business entity
will comply with all applicable laws relating to online trading. No person or business entity may
register as a member of the Site more than once. Any breach of these Terms and Conditions
shall result in the immediate revocation of the license granted in this paragraph without notice to
you.
Content provided on this Site is solely for informational purposes. Product representations
including price, available stock, features, add-ons and any other details as expressed on this Site
are the responsibility of the vendors displaying them and is not guaranteed as completely
accurate by us. Submissions or opinions expressed on this Site are those of the individual(s)
posting such content and may not reflect our opinions.
We grant you a limited license to access and make personal use of this Site, but not to download
(excluding page caches) or modify the Site or any portion of it in any manner. This license does
not include any resale or commercial use of this Site or its contents; any collection and use of
any product listings, descriptions, or prices; any derivative use of this Site or its contents; any
downloading or copying of account information for the benefit of another seller; or any use of
data mining, robots, or similar data gathering and extraction tools.
This Site or any portion of it (including but not limited to any copyrighted material, trademarks, or
other proprietary information) may not be reproduced, duplicated, copied, sold, resold, visited,
distributed or otherwise exploited for any commercial purpose without express written consent by
us as may be applicable.
You may not frame or use framing techniques to enclose any trademark, logo, or other
proprietary information (including images, text, page layout, or form) without our express written
consent. You may not use any meta tags or any other text utilizing our name or trademark
without our express written consent, as applicable. Any unauthorized use terminates the
permission or license granted by us to you for access to the Site with no prior notice. You may
not use our logo or other proprietary graphic or trademark as part of an external link for
commercial or other purposes without our express written consent, as may be applicable.
You agree and undertake not to perform restricted activities listed within this section; undertaking
these activities will result in an immediate cancellation of your account, services, reviews, orders
or any existing incomplete transaction with us and in severe cases may also result in legal action.
Refusal to comply with the Terms and Conditions described herein or any other
guidelines and policies related to the use of the Site as available on the Site at all times.
Impersonate any person or entity or to falsely state or otherwise misrepresent your
affiliation with any person or entity.
Use the Site for illegal purposes.
Attempt to gain unauthorized access to or otherwise interfere or disrupt other computer
systems or networks connected to the Platform or Services.
Interfere with another’s utilization and enjoyment of the Site;
Post, promote or transmit through the Site any prohibited materials as deemed illegal by
the laws of Sri Lanka.
Use or upload, in any way, any software or material that contains, or which you have
reason to suspect that contains, viruses, damaging components, malicious code or
harmful components which may impair or corrupt the Site’s data or damage or interfere
with the operation of another Customer’s computer or mobile device or the Site and use
the Site other than in conformance with the acceptable use policies of any connected
computer networks, any applicable Internet standards and any other applicable laws.
F. YOUR CONDUCT
You must not use the website in any way that causes, or is likely to cause, the Site or access to it
to be interrupted, damaged or impaired in any way. You must not engage in activities that could
harm or potentially harm the Site, its employees, officers, representatives, stakeholders or any
other party directly or indirectly associated with the Site or access to it to be interrupted,
damaged or impaired in any way. You understand that you, and not us, are responsible for all
electronic communications and content sent from your computer to us and you must use the Site
for lawful purposes only. You are strictly prohibited from using the Site for;
i. fraudulent purposes, or in connection with a criminal offense or other unlawful activity to send,
use or reuse any material that does not belong to you; or is illegal, offensive (including but not
limited to material that is sexually explicit content or which promotes racism, bigotry, hatred or
physical harm), deceptive, misleading, abusive, indecent, harassing, blasphemous, defamatory,
libelous, obscene, pornographic, pedophilic or menacing; ethnically objectionable, disparaging
or in breach of copyright, trademark, confidentiality, privacy or any other proprietary information
or right; or is otherwise injurious to third parties; or relates to or promotes money laundering or
gambling; or is harmful to minors in any way; or impersonates another person; or threatens the
unity, integrity, security or sovereignty of Sri Lanka or friendly relations with foreign States; or
objectionable or otherwise unlawful in any manner whatsoever; or which consists of or contains
software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or
any spam or Use the Site for illegal purposes.
iii. To cause annoyance, inconvenience or needless anxiety.
iii. for any other purposes that is other than what is intended by us.
G. YOUR SUBMISSION
Anything that you submit to the Site and/or provide to us, including but not limited to, questions,
reviews, comments, and suggestions will become our sole and
exclusive property and shall not be returned to you. In addition to the rights applicable to any
Submission, when you post comments or reviews to the Site, you also grant us the right to use
the name that you submit, in connection with such review, comment, or other content. You shall
not use a false e-mail address, pretend to be someone other than yourself or otherwise mislead
us or third parties as to the origin of any Submissions. We may, but shall not be obligated to,
remove or edit any Submissions without any notice or legal course applicable to us in this regard.
H. CLAIMS AGAINST OBJECTIONABLE CONTENT
We list thousands of products for sale offered by numerous sellers on the Site and host multiple
comments on listings, it is not possible for us to be aware of the contents of each product listed
for sale, or each comment or review that is displayed. Accordingly, we operate on a claim,
review and takedown basis. If you believe that any content on the Site is illegal, offensive
(including but not limited to material that is sexually explicit content or which promotes racism,
bigotry, hatred or physical harm), deceptive, misleading, abusive, indecent, harassing,
blasphemous, defamatory, libelous, obscene, pornographic, pedophilic or menacing; ethnically
objectionable, disparaging; or is otherwise injurious to third parties; or relates to or promotes
money laundering or gambling; or is harmful to minors in any way; or impersonates another
person; or threatens the unity, integrity, security or sovereignty of Sri Lanka or friendly relations
with foreign States; or objectionable or otherwise unlawful in any manner whatsoever; or which
consists of or contains software viruses, (objectionable content), please notify us immediately
by following by writing to us on [email protected] We will make all practical endeavors to
investigate and remove valid objectionable content complained about within a reasonable
amount of time.
Please ensure to provide your name, address, contact information and as many relevant details
of the claim including name of objectionable content party, instances of objection, proof of
objection amongst other. Please note that providing incomplete details will render your claim
invalid and unusable for legal purposes.
I. CLAIMS AGAINST INFRINGING CONTENT
We respect the intellectual property of others. If you believe that your intellectual property rights
have been used in a way that gives rise to concerns of infringement, please write to us at
[email protected] and we will make all reasonable efforts to address your concern within
a reasonable amount of time. Please ensure to provide your name, address, contact information
and as many relevant details of the claim including name of infringing party, instances of
infringement, proof of infringement amongst other. Please note that providing incomplete details
will render your claim invalid and unusable for legal purposes. In addition, providing false or
misleading information may be considered a legal offense and may be followed by legal
proceedings.
We also respect a manufacturer’s right to enter into exclusive distribution or resale agreements
for its products. However, violations of such agreements do not constitute intellectual property
rights infringement. As the enforcement of these agreements is a matter between the
manufacturer, distributor and/or respective reseller, it would not be appropriate for us to assist in
the enforcement of such activities. While we cannot provide legal advice, nor share private
information as protected by the law, we recommend that any questions or concerns regarding
your rights may be routed to a legal specialist.
J. TRADEMARKS AND COPYRIGHTS
Vipexdelivery.com, Vipex logo, V for Vipex logo, Vipex, and other marks indicated on our Site
are trademarks or registered trademarks in the relevant jurisdiction(s). Our graphics, logos, page
headers, button icons, scripts and service names are the trademarks or trade dress and may not
be used in connection with any product or service that does not belong to us or in any manner
that is likely to cause confusion among customers, or in any manner that disparages or discredits
us. All other trademarks that appear on this Site are the property of their respective owners, who
may or may not be affiliated with, connected to, or sponsored by us.
All intellectual property rights, whether registered or unregistered, in the Site, information content
on the Site and all the website design, including, but not limited to text, graphics, software,
photos, video, music, sound, and their selection and arrangement, and all software compilations,
underlying source code and software shall remain our property. The entire contents of the Site
also are protected by copyright, trade mark, service mark, patent or other proprietary rights and
laws as under applicable laws and international conventions. All rights are reserved.
K. DISCLAIMER
You acknowledge and undertake that you are accessing the services on the Site and transacting
at your own risk and are using your best and prudent judgment before entering into any
transactions through the Site. We shall neither be liable nor responsible for any actions or
inactions of sellers nor any breach of conditions, representations or warranties by the sellers or
manufacturers of the products and hereby expressly disclaim and any all responsibility and
liability in that regard. We shall not mediate or resolve any dispute or disagreement between you
and the sellers or manufacturers of the products.
We further expressly disclaim any warranties or representations (express or implied) in respect of
quality, suitability, accuracy, reliability, completeness, timeliness, performance, safety,
merchantability, fitness for a particular purpose, or legality of the products listed or displayed or
transacted or the content (including product or pricing information and/or specifications) on the
Site. While we have taken precautions to avoid inaccuracies in content, this Site, all content,
information (including the price of products), software, products, services and related graphics
are provided as is, without warranty of any kind. We do not implicitly or explicitly support or
endorse the sale or purchase of any products on the Site. At no time shall any right, title or
interest in the products sold through or displayed on the Site vest with us nor shall Vipex have
any obligations or liabilities in respect of any transactions on the Site.
We shall neither be liable or responsible for any actions or inactions of any other service provider
as listed on our Site which includes but is not limited to payment providers, instalment offerings,
warranty services amongst others.
L. INDEMNITY
You shall indemnify and hold harmless Vipex as owned by Dash Trading Colombo Private
Limited, its subsidiaries, affiliates and their respective officers, directors, agents and employees,
from any claim or demand, or actions including reasonable attorney’s fees, made by any third
party or penalty imposed due to or arising out of your breach of these Terms and Conditions or
any document incorporated by reference, or your violation of any law, rules, regulations or the
rights of a third party.
You hereby expressly release Vipex as owned by Dash Trading Colombo Private Limited and/or
its affiliates and/or any of its officers and representatives from any cost, damage, liability or other
consequence of any of the actions/inactions of the sellers or other service providers and
specifically, waiver any claims or demands that you may have in this behalf under any statute,
contract or otherwise. Your only remedy is to discontinue using the Site and its services.
M. THIRD PARTY BUSINESSES
Parties other than Vipex and its affiliates may operate stores, provide services, or sell product
lines on the Site. For example, businesses and individuals offer products via Marketplace. In
addition, we provide links to the websites of affiliated companies and certain other businesses.
We are not responsible for examining or evaluating, and we do not warrant or endorse the
offerings of any of these businesses or individuals, or the content of their websites. We do not
assume any responsibility or liability for the actions, products, and content of any of these and
any other third-parties. You can tell when a third-party is involved in your transactions by
reviewing your transaction carefully, and we may share customer information related to those
transactions with that third-party. You should carefully review their privacy statements and
related terms and conditions.
N. COMMUNICATING WITH US
When you visit the Site, or send e-mails to us, you are communicating with us electronically. You
will be required to provide a valid phone number while placing an order with us. We may
communicate with you by e-mail, SMS, phone call or by posting notices on the Site or by any
other mode of communication we choose to employ. For contractual purposes, you consent to
receive communications (including transactional, promotional and/or commercial messages),
from us with respect to your use of the website (and/or placement of your order) and agree to
treat all modes of communication with the same importance.
O. LOSSES
We will not be responsible for any business or personal losses (including but not limited to loss of
profits, revenue, contracts, anticipated savings, data, goodwill, or wasted expenditure) or any
other indirect or consequential loss that is not reasonably foreseeable to both you and us when
you commenced using the Site.
P. AMENDMENTS TO CONDITIONS OR ALTERATIONS OF SERVICE AND
RELATED PROMISE
We reserve the right to make changes to the Site, its policies, these terms and conditions and
any other publicly displayed condition or service promise at any time. You will be subject to the
policies and terms and conditions in force at the time you used the Site unless any change to
those policies or these conditions is required to be made by law or government authority (in
which case it will apply to orders previously placed by you). If any of these conditions is deemed
invalid, void, or for any reason unenforceable, that condition will be deemed severable and will
not affect the validity and enforceability of any remaining condition.
Q. EVENTS BEYOND OUR CONTROL
We will not be held responsible for any delay or failure to comply with our obligations under these
conditions if the delay or failure arises from any cause which is beyond our reasonable control.
This condition does not affect your statutory rights.
R. WAIVER
You acknowledge and recognize that we are a private commercial enterprise and reserve the
right to conduct business to achieve our objectives in a manner we deem fit. You also
acknowledge that if you breach the conditions stated on our Site and we take no action, we are
still entitled to use our rights and remedies in any other situation where you breach these
conditions.
S. TERMINATION
In addition to any other legal or equitable remedies, we may, without prior notice to you,
immediately terminate the Terms and Conditions or revoke any or all of your rights granted under
the Terms and Conditions. Upon any termination of this Agreement, you shall immediately cease
all access to and use of the Site and we shall, in addition to any other legal or equitable
remedies, immediately revoke all password(s) and account identification issued to you and deny
your access to and use of this Site in whole or in part. Any termination of this agreement shall not
affect the respective rights and obligations (including without limitation, payment obligations) of
the parties arising before the date of termination. You furthermore agree that the Site shall not be
liable to you or to any other person as a result of any such suspension or termination. If you are
dissatisfied with the Site or with any terms, conditions, rules, policies, guidelines, or practices in
operating the Site, your sole and exclusive remedy is to discontinue using the Site.
T. GOVERNING LAW AND JURISDICTION
These terms and conditions are governed by and construed in accordance with the laws of The
Democratic Socialist Republic of Sri Lanka. You agree, as we do, to submit to the exclusive
jurisdiction of the courts, of Sri Lanka having jurisdiction over the place on which our Registered
Office is situated at the time of institution of legal proceedings.
U. CONTACT US
You may reach us here……………………………………………………………….
V. OUR SOFTWARE
Our software includes any software (including any updates or upgrades to the software and any
related documentation) that we make available to you from time to time for your use in
connection with the Site.
You may use the software solely for purposes of enabling you to use and enjoy our services as
permitted by the Terms and Conditions and any related applicable terms as available on the Site.
You may not incorporate any portion of the Software into your own programs or compile any
portion of it in combination with your own programs, transfer it for use with another service, or
sell, rent, lease, lend, loan, distribute or sub-license the Software or otherwise assign any rights
to the Software in whole or in part. You may not use the Software for any illegal purpose. We
may cease providing you service and we may terminate your right to use the Software at any
time. Your rights to use the Software will automatically terminate without notice from us if you fail
to comply with any of the Terms and Conditions listed here or across the Site. Additional third-
party terms contained within the Site or distributed as such that are specifically identified in
related documentation may apply and will govern the use of such software in the event of a
conflict with these Terms and Conditions. All software used in any of our services is our property
and/or our affiliates or its software suppliers and protected by the laws of Sri Lanka including but
not limited to any other applicable copyright laws.
When you use the Site, you may also be using the services of one or more third parties, such as
a wireless carrier or a mobile platform provider. Your use of these third party services may be
subject to separate policies, terms of use, and fees of these third parties.
You may not, and you will not encourage, assist or authorize any other person to copy, modify,
reverse engineer, decompile or disassemble, or otherwise tamper with our software whether in
whole or in part, or create any derivative works from or of the Software.
In order to keep the Software up-to-date, we may offer automatic or manual updates at any time
and without notice to you.
- CONDITIONS OF SALE (BETWEEN SELLERS AND CUSTOMERS)
Please read these conditions carefully before placing an order for any products with the Sellers
on the Site. These conditions signify your agreement to be bound by these conditions.
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A. CONDITIONS RELATED TO SALE OF THE PRODUCT OR SERVICE
This section deals with conditions relating to the sale of products or services on the Site.
B. THE CONTRACT
Your order is a legal offer to the seller to buy the product or service displayed on our Site. When
you place an order to purchase a product, any confirmations or status updates received prior to
the dispatch of your order serves purely to validate the order details provided and in no way
implies the confirmation of the order itself. The acceptance of your order is considered confirmed
when the product is dispatched to you. If your order is dispatched in more than one package, you
may receive separate dispatch confirmations. Upon time of placing the order, we indicate an
approximate timeline that the processing of your order will take however we cannot guarantee
this timeline to be rigorously precise in every instance as we are dependent on third party service
providers to preserve this commitment. We commit to you to make every reasonable effort to
ensure that the indicative timeline is met. All commercial/contractual terms are offered by and
agreed to between you and the sellers alone. The commercial/contractual terms include without
limitation price, shipping costs, payment methods, payment terms, date, period and mode of
delivery, warranties related to products and services and after sales services related to products
and services. Vipex does not have any control or does not determine or advise or in any way
involve itself in the offering or acceptance of such commercial/contractual terms between the you
and the Sellers. The seller retains the right to cancel any order at its sole discretion prior to
dispatch. We will ensure that there is timely intimation to you of such cancellation via an email or
sms. Any prepayments made in case of such cancellation(s), shall be refunded to you within the
time frames stipulated
You confirm that the product(s) or service(s) ordered by you are purchased for your internal /
personal consumption and not for commercial re-sale. You authorize us to declare and provide
declaration to any governmental authority on your behalf stating the aforesaid purpose for your
orders on the Site. The Seller or the Site may cancel an order wherein the quantities exceed the
typical individual consumption. This applies both to the number of products ordered within a
single order and the placing of several orders for the same product where the individual orders
comprise a quantity that exceeds the typical individual consumption. What comprises a typical
individual consumption quantity limit shall be based on various factors and at the sole discretion
of the Seller or ours and may vary from individual to individual.
You may cancel your order at no cost any time before the item is dispatched to you.
Please note that we sell products only in quantities which correspond to the typical needs of an
average household. This applies both to the number of products ordered within a single order
and the placing of several orders for the same product where the individual orders comprise a
quantity typical for a normal household.
C. RETURNS
Our returns policy will correspond with the returns policy of our service partners.
D. PRICING, AVAILABILITY AND ORDER PROCESSING
All prices are listed in Rupees and are inclusive of all applicable taxes and are listed on the Site
by the seller that is selling the product or service. Items in your Shopping Cart will always reflect
the most recent price displayed on the items product detail page. Please note that this price may
differ from the price shown for the item when you first placed it in your cart. Placing an item in
your cart does not reserve the price shown at that time. It is also possible that an items price
may decrease between the time you place it in your basket and the time you purchase it.
We do not offer price matching for any items sold by any seller on our Site or other websites.
We are determined to provide the most accurate pricing information on the Site to our users;
however, errors may still occur, such as cases when the price of an item is not displayed
correctly on the Site. As such, we reserve the right to refuse or cancel any order. In the event
that an item is mispriced, we may, at our own discretion, either contact you for instructions or
cancel your order and notify you of such cancellation. We shall have the right to refuse or cancel
any such orders whether or not the order has been confirmed and your prepayment processed. If
such a cancellation occurs on your prepaid order, our policies for refund will apply.
We list availability information for products listed on the Site, including on each product
information page. Beyond what we say on that page or otherwise on the Site, we cannot be more
specific about availability. Please note that dispatch estimates are just that. They are not
guaranteed dispatch times and should not be relied upon as such. As we process your order, you
will be informed by e-mail or sms if any products you order turn out to be unavailable.
Please note that there are cases when an order cannot be processed for various reasons. The
Site reserves the right to refuse or cancel any order for any reason at any given time. You may
be asked to provide additional verifications or information, including but not limited to phone
number and address, before we accept the order.
In order to avoid any fraud with credit or debit cards, we reserve the right to obtain validation of
your payment details before providing you with the product and to verify the personal information
you shared with us. This verification can take the shape of an identity, place of residence, or
banking information check. The absence of an answer following such an inquiry will automatically
cause the cancellation of the order within a reasonable timeline. We reserve the right to proceed
to direct cancellation of an order for which we suspect a risk of fraudulent use of banking
instruments or other reasons without prior notice or any subsequent legal liability.
Refunds
In the event there is a refund due, please note that 3.5% and USD. 0.60 and other bank charges
, if any, shall be deducted from the said refund.
Vipex shall not be liable to any customer or household for
any financial loss arising out of the refusal, cancellation or
withdrawal of any voucher or any failure or inability of a
customer to use a voucher for any reason.
E. RESELLING VIPEX PRODUCTS
Reselling Vipex products for business purpose is strictly prohibited. If any unauthorized
personnel is found committing the above act, legal action may be taken against him/her.
F. TAXES
You shall be responsible for payment of all fees/costs/charges associated with the purchase of
products from the Site and you agree to bear any and all applicable taxes as per prevailing law.
l. REPRESENTATIONS AND WARRANTIES
We do not make any representation or warranty as to specifics (such as quality, value,
saleability, etc) of the products or services listed to be sold on the Site when products or services
are sold by third parties. We do not implicitly or explicitly support or endorse the sale or purchase
of any products or services on the Site. We accept no liability for any errors or omissions,
whether on behalf of itself or third parties.
We are not responsible for any non-performance or breach of any contract entered into between
you and the sellers. We cannot and do not guarantee your actions or those of the sellers as they
conclude transactions on the Site. We are not required to mediate or resolve any dispute or
disagreement arising from transactions occurring on our Site.
We do not at any point of time during any transaction as entered into by you with a third party on
our Site, gain title to or have any rights or claims over the products or services offered by a seller.
Therefore, we do not have any obligations or liabilities in respect of such contract(s) entered into
between you and the seller(s). We are not responsible for unsatisfactory or delayed performance
of services or damages or delays as a result of products which are out of stock, unavailable or
back ordered.
Pricing on any product(s) or related information as reflected on the Site may due to some
technical issue, typographical error or other reason by incorrect as published and as a result you
accept that in such conditions the seller or the Site may cancel your order without prior notice or
any liability arising as a result. Any prepayments made for such orders will be refunded to you
per our refund policy as stipulated.