No Minimum Order Value

Athurugiriya
Battaramulla
Boralesgamuwa
Colombo 1 – 15
Dehiwala
Kalubowila
Katubedda
Kesbewa
Kirulapona
Kohuwala
Kottawa
Kotte
Madapatha
Maharagama
Malabe
Mattegoda
Moratuwa
Mt.Lavinia
Nedimala
Nugegoda
Piliyandala
Rajagiriya
Ratmalana
Thalawathugoda

Once your order is placed you will receive an email with your order details which include the order confirmation number. Before dispatching your order, we will reconfirm the address provided by you by contacting you through an email or the contact number provided.

Yes, you will receive a call if any products are not available before the delivery/pickup of your order.

Customers can return the product at the time of delivery/Pick up if due to some reason they are not satisfied with the quality or freshness of the product. VIPEX will not be liable to credit the returns worth after signing the invoice.

The site is SSL certified and we take all steps to ensure that the transaction is genuine and the customer information is secure.

The maximum quantity per item will be limited based on the product category.

We try our best to deliver your order in the following day itself but due to the prevailing situation in the country, there could be delivery delays.

We try our best to avoid delivery delays. However, under current circumstances, if your order has not been delivered on the due date you can contact our customer care on 0115 128 128.

As a safety precaution against Covid 19, the Cash on Delivery option will not be facilitated. Therefore, only card payments are accepted for the time being.

In stock-out situations, you will receive a final bill at the delivery with the actual amount charged from you. The Balance amount will be refunded immediately and credited back to your card. However, your respective Bank would take a minimum of 3-5 working days to process and reflect the refund in your records. In case of a further delay, you can use the refund reference sent by us, to inquire about the Bank.
Kindly note that replacements are not available for out-of-stock items.

We have increased sanitization at all touchpoints with the customers. Delivery personnel will be wearing masks and gloves at all times and they are strictly instructed to use sanitizers frequently.